Changelog
Follow up on the latest improvements and updates.
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We’ve partnered with Onward to launch Portless Protect – a package protection service that turns one of your biggest cost centers into a new revenue stream, at zero cost to merchants.
You can offer customers the option to protect their orders at checkout. When they opt in, Onward handles every claim – loss, damage, delay, theft – with a 97% approval rate in under 2 minutes. You earn revenue on every protected order.
Why choosing package protection:
- New revenue stream, $0 cost– Customers pay for their own protection; you earn a share of every premium collected.
- 15% higher AOV– 2 in 3 customers add protection at checkout, spending more and completing purchases with greater confidence.
- 20% fewer support tickets– Onward resolves all shipping claims directly with customers, keeping your team focused on growth, not complaints.
- 10% cashback for buyers– Customers who opt in get cashback rewards, driving loyalty and repeat purchases.
- One-click setup– Enable Portless Protect directly from your merchant portal with no integration fees or implementation costs.
We've upgraded how you manage data inside the Portless portal – giving you full control over how you filter, view, and export your orders, products, and inventory.
What's new:
- Advanced multi-condition filters – filter by status, destination country, date range, and more, with real-time result counts as you build.
- Saved dynamic views – save any filter as a named tab shared across your team; it always reflects live data, so your weekly workflows run themselves.
- Custom column management – show, hide, and sort any column to see exactly what matters
- Smarter exports – export only the filtered results and selected columns, delivered directly to your inbox; now available across Orders, Products, and Inventory.
