We’ve partnered with Onward to launch Portless Protect – a package protection service that turns one of your biggest cost centers into a new revenue stream, at zero cost to merchants.
You can offer customers the option to protect their orders at checkout. When they opt in, Onward handles every claim – loss, damage, delay, theft – with a 97% approval rate in under 2 minutes. You earn revenue on every protected order.
Why choosing package protection:
- New revenue stream, $0 cost– Customers pay for their own protection; you earn a share of every premium collected.
- 15% higher AOV– 2 in 3 customers add protection at checkout, spending more and completing purchases with greater confidence.
- 20% fewer support tickets– Onward resolves all shipping claims directly with customers, keeping your team focused on growth, not complaints.
- 10% cashback for buyers– Customers who opt in get cashback rewards, driving loyalty and repeat purchases.
- One-click setup– Enable Portless Protect directly from your merchant portal with no integration fees or implementation costs.
